OWI - Olos Web Interactive

Ensure an exclusive digital experience for your customers, with a complete self-service platform and without the need for human agents. Olos Web Interactive (OWI), an exclusive solution from Olos, has a visual, friendly, human and innovative interface.

Why implement

visual self-service?

0 %
of our brain is used to process images
0 %
of all our sensory receptors are in the eyes
0
milliseconds is the time it takes to process an image

Segments we

serve

Financial market
Consumers of financial services are increasingly demanding in relation to service and relationship with the institution, making experience the differential in this segment.
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Health
For hospitals, laboratories, clinics and other healthcare companies to improve the quality of care, technology is essential.
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Retail
In order to retain consumers, it is necessary to guarantee agile and quality service, in addition to having a customized experience that facilitates the purchase journey.
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Telecommunications
Make a difference with agile and objective service to stay ahead of the competition. Get better results and relationships using smart technology.
Hire

Financial market

Click here
Consumers of financial services are increasingly demanding in relation to service and relationship with the institution, making experience the differential in this segment.
Contact

Health

Click here
For hospitals, laboratories, clinics and other healthcare companies to improve the quality of care, technology is essential.
Contact

Retail

Click here
In order to retain consumers, it is necessary to guarantee agile and quality service, in addition to having a customized experience that facilitates the purchase journey.
Contact

Telecommunications

Click here
Make a difference with agile and objective service to stay ahead of the competition. Get better results and relationships using smart technology.
Contact
Services
A good customer experience with your service is what will differentiate you from the market and will ensure you stand out and get more sales.
Hire
Entertainment
In the entertainment, hotel and travel sector, the market is highly disputed and there is nothing better than good service to retain customers. It takes agility and quality in all channels.
Contact
Contact Center
Through exclusive and state-of-the-art technologies, we managed to automate all receptive and active contact center services.
Contact
Billing
Contact or be contacted by your customer through different channels, in the text and voice worlds, and with unified reports. Good communication is the key to making the environment conducive to closing deals.
Contact

Services

Click here
A good customer experience with your service is what will differentiate you from the market and will ensure you stand out and get more sales.
Contact

Entertainment

Click here
In the entertainment, hotel and travel sector, the market is highly disputed and there is nothing better than good service to retain customers. It takes agility and quality in all channels.
Contact

Contact Center

Click here
Through exclusive and state-of-the-art technologies, we managed to automate all receptive and active contact center services.
Contact
Billing
Contact or be contacted by your customer through different channels, in the text and voice worlds, and with unified reports. Good communication is the key to making the environment conducive to closing deals.
Contact
Customer Service (SAC)
Provide the consumer with an efficient channel for clarifying questions, sending suggestions or complaints and for solving problems with the company or products.
Contact

How to use Olos Web

Interactive (OWI)

in your company?

Our exclusive self-service solution provides a versatile channel for customer relationship and performs several activities in the companies’ operations. Everything automatically, from the beginning to the end of the processes.

Acess to OWI

Access is via the Olos URL or via infrastructure provided by the customer and can be shared with users via SMS, e-mail, WhatsApp, chat, among others.

Authentication and authorization levels:

The system checks the (unique) identification of each user.

Statistics and monitoring

Allows you to measure the time the user spent on each screen, their choices, interactions and performance metrics.

Storage

Olos Web Interactive saves the information necessary for the platform to function and the results of all interactions with its customers.

How does our

unique solution

work?

With the use of graphic resources, OWI provides a unique, innovative digital experience that facilitates customer interaction. Everything happens in an agile and easy-to-use interface.