Journey X

Journey X allows you to use operational and business data in fully customized omnichannel journeys with endless resources.

It uses universal data stored in the cloud to build journeys based on operational data, base data and external data.

Benefits of JourneyX

for your customer

01

Easy integration and monitoring of journeys

02

Interaction history between channels

03

Use of triggers to decide on next contacts

04

authentication module

05

Management of the number of contact attempts

06

Omnichannel flow easily followed by graphical interface

for your customer

para o seu cliente

01

Easy integration and monitoring of journeys

02

Interaction history between channels

03

Use of triggers to decide on next contacts

04

authentication module

05

Management of the number of contact attempts

06

Omnichannel flow easily followed by graphical interface

Segments we

serve

Financial market
Consumers of financial services are increasingly demanding in relation to service and relationship with the institution, making experience the differential in this segment.
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Health
For hospitals, laboratories, clinics and other healthcare companies to improve the quality of care, technology is essential.
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Retail
In order to retain consumers, it is necessary to guarantee agile and quality service, in addition to having a customized experience that facilitates the purchase journey.
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Telecommunications
Make a difference with agile and objective service to stay ahead of the competition. Get better results and relationships using smart technology.
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Services
A good customer experience with your service is what will differentiate you from the market and will ensure you stand out and get more sales.
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Entertainment
In the entertainment, hotel and travel sector, the market is highly disputed and there is nothing better than good service to retain customers. It takes agility and quality in all channels.
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Contact Center
Through exclusive and state-of-the-art technologies, we managed to automate all receptive and active contact center services.
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Billing
Contact or be contacted by your customer through different channels, in the text and voice worlds, and with unified reports. Good communication is the key to making the environment conducive to closing deals.
Contact

Services

Click here
A good customer experience with your service is what will differentiate you from the market and will ensure you stand out and get more sales.
Contact

Entertainment

Click here
In the entertainment, hotel and travel sector, the market is highly disputed and there is nothing better than good service to retain customers. It takes agility and quality in all channels.
Contact

Contact Center

Click here
Through exclusive and state-of-the-art technologies, we managed to automate all receptive and active contact center services.
Contact
Billing
Contact or be contacted by your customer through different channels, in the text and voice worlds, and with unified reports. Good communication is the key to making the environment conducive to closing deals.
Contact
Customer Service (SAC)
Provide the consumer with an efficient channel for clarifying questions, sending suggestions or complaints and for solving problems with the company or products.
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Olos

Journey Apps

Scoring

A well-used score can mean less effort to reach your customer, generating fewer calls and telephone costs.

Sharing information is key so that we have more and better data continuously, generating better results