E-mail

Offer your company’s customers service via e-mail with practicality, agile, customized responses that really meet the desires of consumers.

Why hire?

01

Explores an alternative means of communication to voice

02

Proof of agreements

03

Increases employee performance

04

Customization of content and forms

05

Seamless integration with other communication channels

Segments we

serve

Financial market
Consumers of financial services are increasingly demanding in relation to service and relationship with the institution, making experience the differential in this segment.
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Health
For hospitals, laboratories, clinics and other healthcare companies to improve the quality of care, technology is essential.
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Retail
In order to retain consumers, it is necessary to guarantee agile and quality service, in addition to having a customized experience that facilitates the purchase journey.
Contact
Telecommunications
Make a difference with agile and objective service to stay ahead of the competition. Get better results and relationships using smart technology.
Hire

Financial market

Click here
Consumers of financial services are increasingly demanding in relation to service and relationship with the institution, making experience the differential in this segment.
Contact

Health

Click here
For hospitals, laboratories, clinics and other healthcare companies to improve the quality of care, technology is essential.
Contact

Retail

Click here
In order to retain consumers, it is necessary to guarantee agile and quality service, in addition to having a customized experience that facilitates the purchase journey.
Contact

Telecommunications

Click here
Make a difference with agile and objective service to stay ahead of the competition. Get better results and relationships using smart technology.
Contact
Services
A good customer experience with your service is what will differentiate you from the market and will ensure you stand out and get more sales.
Hire
Entertainment
In the entertainment, hotel and travel sector, the market is highly disputed and there is nothing better than good service to retain customers. It takes agility and quality in all channels.
Contact
Contact Center
Through exclusive and state-of-the-art technologies, we managed to automate all receptive and active contact center services.
Contact
Billing
Contact or be contacted by your customer through different channels, in the text and voice worlds, and with unified reports. Good communication is the key to making the environment conducive to closing deals.
Contact

Services

Click here
A good customer experience with your service is what will differentiate you from the market and will ensure you stand out and get more sales.
Contact

Entertainment

Click here
In the entertainment, hotel and travel sector, the market is highly disputed and there is nothing better than good service to retain customers. It takes agility and quality in all channels.
Contact

Contact Center

Click here
Through exclusive and state-of-the-art technologies, we managed to automate all receptive and active contact center services.
Contact
Billing
Contact or be contacted by your customer through different channels, in the text and voice worlds, and with unified reports. Good communication is the key to making the environment conducive to closing deals.
Contact
Customer Service (SAC)
Provide the consumer with an efficient channel for clarifying questions, sending suggestions or complaints and for solving problems with the company or products.
Contact

How our

E-mail

solution works

Olos E-mail is a service channel through electronic messages that can send and receive texts, attachments, prints and pictures.

In the customer service process, the agent reads the messages and, after analyzing the contents, can use model responses, editing them as needed.

In addition, our solution also provides automatic responses without prior analysis, configured on the platform.

why hire

Olos E-mail?

72% of customers are very (or extremely) likely to buy from companies with excellent customer service reputations, according to SurveyMonkey survey.

It doesn’t matter if your business is physical or online, the fundamental thing is to be prepared to serve your consumer in different channels, including by e-mail.

From the implementation of Olos E-mail, your company ensures the distribution of e-mails by employee or campaign, with response time monitoring and complete control of the operation.

Integrate e-mail with

OlosChannel

Olos E-mail can also be integrated with other solutions, such as OlosChannel, an omnichannel communication platform that ensures quality service experience and customer satisfaction.