Contact

Improve your

client’s

experience

with Olos

technology

Learn more

about us

Countries operating
with Olos’ Technology

0

Years in
the market

0 +

Annual
average growth

0 %

Of the team with
business-oriented technical roles

0 %

Meet our

leaders

Paulo Godoy

CEO e Founder

See more

Alessandro Damasio

CRO

See more

Eduardo Chinellato

CTO & Co-founder

See more

Edson Thomaz

COO

See more

Fernanda Goes

CSO

See more

Marcio Cezar

CFO

See more

Nicholas Serrano

CDAO

See more

Sergio Eisenberg

CSSO

See more

We are more than an

omnichannel solution!

Essence

We are committed to being a company that collaboratively and essentially contributes to the business ecosystem of the markets we serve.

Vision

By expanding the field of ideas, we are able to approach challenges in different and original ways, offering innovative solutions so that our clients can provide the best experience as possible for the end user.

 

Values

We are convinced that lasting success is the result of consistently practicing the values ​​we consider essential: Harmony= Love x Truth x Justice. They form the foundation that enables us to fulfill our core purpose of contributing collaboratively and essentially to the business ecosystem of the markets we serve.

Transforming the experience

of your client!

Since 2010 we have been using our knowledge and technology in customer service to bring success to your business!

Talk to us!

The

markets we operate in

Olos is in full international expansion, with operations across South America, Central America, North America, and Europe. Our commitment is to provide innovative, high-quality solutions tailored to regional needs, further strengthening our global market position.

  • Argentina
  • Brazil
  • Canada
  • Chili
  • Colombia
  • Dominican Republic
  • Equator
  • Mexico
  • Peru
  • Portugal
  • Spain
  • USA
Be our client
Be our partner

We are awarded

nationally and

internationally

Olos is synonymous with innovation and excellence in the technology market. Our journey is highlighted by over twenty prestigious awards, both nationally and internationally, which reflect the quality and impact of our solutions. These accolades are a testament to our unwavering commitment to innovation, customer satisfaction, and delivering outstanding results.

Talk to us

and elevate your experience

Useful links​

Our address​

Get in touch with us

Linkedin-in Instagram

Copyright © 2025 Olos. All rights reserved.

Você não pode copiar conteúdo desta página

Paulo Godoy

CEO e Founder

Chief Executive Officer

About Paulo Godoy:

Over 44 years of experience in the telecommunications technology industry, customer support, hardware and software product development, with a primary focus on product and service development.
Since 1993, he has been responsible for several innovative initiatives in entrepreneurship, specification and development of products and unified communication solutions. Olos is the result of learning, mistakes and successes along the way.

Alessandro
Damasio

CRO

Chief Revenue Officer

About Alessandro Damasio:

Over 30 years of experience in the Contact Center industry in Sales Training, Marketing, Sales and Customer Success.
Leader of different teams over time, being responsible for generating and maintaining various businesses in the Brazilian and LATAM markets, mainly in Sales.
MBA with a focus on Marketing from ESPM, Electrical Engineering from FEI, and communication in English, Spanish, French and Italian.

Eduardo
Chinellato

CTO & Co-founder

About Eduardo Chinellato:

Over 25 years of experience in IT infrastructure, with an emphasis on telecommunications, support and software development for unified communications solutions.
Product and Software Development Leader.
Electrical Engineering – USJT Postgraduate degree in Software Construction Technology – Senac

Edson Thomaz

COO

Chief Operating Officer

About Edson Thomaz:

Over 25 years of experience in the Contact Center sector in Professional Services (Delivery and Sales), Pre-Sales and Development.
Leader of Professional Services, Cloud/IT, Governance/Risk/Compliance and Deployment Teams.
Graduated in Software Engineering from UNIP, with communication in English and Spanish.

Fernanda Goes

CSO

Chief Sales Officer

About Fernanda Goes:

Over 15 years of experience in the Contact Center sector, focused on new business, relationships and territorial expansion.
Humanized leadership focused on results. Committed to female empowerment.
Graduated in Communication from Anhembi Morumbi and MBA in Strategic Leadership from FGV.

Marcio Cezar

CFO

Chief Financial Officer

About Marcio Cezar:

Over 26 years of experience in a market leading company in the steel industry in business intelligence, cost analysis, statistical forecasting and S/OP executive.
Leader of the finance, human resources and purchasing areas. Degree in Business Administration from Mackenzie, MBA in Marketing from ESPM and Certification in S/OP from APICS.

Nicholas
Serrano

CDAO

Chief Digital & AI Officer

About Nicholas Serrano:

Entrepreneur, developed 3 startups and has over 25 years of experience in Digital and Technological Professional Services, professor of IoT and AI.
Product and Software Development Leader.
MBA in Global Management from Manchester Business School, Master in Design and Digital Intelligence from PUC-SP, Economist/Engineer from USP.

Sergio
Eisenberg

CSSO - Chief Support and Sustainability Officer

About Sergio Eisenberg:

Executive with solid experience in Contact Center, with over 20 years of experience in strategic operations management, including Customer Service, Billing, Sales, Ombudsman, Digital Service, Back Office and Commercial.
He led multidisciplinary teams in operations, support areas, technological support and sales, standing out for his focus on people development, defining operational strategies and consistently delivering results.
Academic Background: Administration and Human Resources Management – ​​UNIP Executive MBA in Business Management – ​​IBMEC

Registration sent successfully!

An Olos specialist will
contact you shortly.