Terms and Conditions of Use

Olos Tecnologia e Sistemas Ltda., and its affiliates, registered in CNPJ/MF nº 08.804.043 / 0001-31, with headquarters in Av. Braz Leme, 1717, Casa Verde, São Paulo / SP, CEP 02511-000 – Brazil, establishes this document called TERMS AND CONDITIONS OF USE, which binds the user and Olos Tecnologia, regulates the use of the Olos Tecnologia website and the commercial intermediation services provided by Olos Tecnologia.

You acknowledge that you have read, understood and agreed to be bound by these Terms.


1.1. The user declares, for using this website, that:

  • is over 18 years old;
  • has legal competence to assume contractual obligations;
  • uses this website in accordance with the Terms of Use defined in this document;
  • will use this website only to perform legitimate acts on his/her behalf or on behalf of third parties for whom user has legal authority to represent;
  • will inform the aforementioned third parties about the Terms of Use that apply to acts performed on his/her behalf and about all applicable rules and restrictions;
  • all information provided by the user on this website is true, accurate, updated and complete; and that user will protect his/her register information, monitoring and being fully responsible for the use of such registration by user or third parties.

1.2. Olos Tecnologia has the right to refuse, at its discretion, any individual’s access to this website and the services offered, at any time and for any reason, including, among others, the violation of these Terms of Use.

1.3. The content and information on this website, as well as the infrastructure used to provide this content and information, are the exclusive property of Olos Tecnologia or its suppliers/associates and service providers. Furthermore, you agree not to: (i) use this website or its content for any commercial purpose; (ii) proceed with any speculative, false, fraudulent act or in anticipation of a lawsuit; (iii) access, monitor or copy any content or information on this website using robots, spiders, scrapers or other automated means; (iv) violate the restrictions contained in any robot exclusion heading on this website and ignore or avoid other measures employed to prevent or limit access to this website; (v) take any action that imposes, or may impose, an undue load to our infrastructure, based on our criteria.

1.4. If there is any indication of fraud, abuse or suspicious activity, Olos Tecnologia may cancel your registration, having the right to take all necessary legal actions and you may be responsible for all losses and damages caused to Olos Tecnologia, including prosecution costs and restitutions.


2.1. By accepting this Term, the user declares to be aware that Olos Tecnologia may collect personal data and/or information that can be identified through the use of this website, such as username, address, email, job, location, IP address, domain, browser, display data and any other information that the user provides as part of the analysis of our website. When accessing our content, all the information provided by the user can be stored as part of their personal profile.

2.2. Olos Tecnologia website brings information about products, services and content related to technology market issues.

2.3. Olos System contains products such as Digital Agent, Dialer, OlosChannel, Olos Web Interactive (OWI), Olos Inbound.

2.4. The user will find Olos Solutions for different sectors: financial market, health, retail, telecommunications, services and entertainment.

2.5. The user will see presentations of successful cases, demonstrating the capacity of Olos Tecnología, with more than 10 years of existence, in optimizing the operations of customer service and generating expressive results in its area of ​​activity.

2.6. Olos Tecnologia provides, in its Partner Portal, material for using Olos System as support for your commercial sales, employee training, etc.


3.1. All content on this site is protected by the copyright law of Olos Tecnologia. All rights reserved to Olos Tecnologia. The logo is a registered trademark of Olos Tecnologia in Brazil and/or other countries.

3.2. If the user is aware of any copyright infringement on behalf of Olos Tecnologia brand, he can contact us at legal@olos.com.br. This email address will only handle messages related to copyright infringements of Olos Tecnologia brand.

3.3. Other company and product names and logos mentioned herein may be trademarks of their respective owners. Olos Tecnologia is not responsible for the content of websites operated by third parties.

3.4. If the user suspects, in good faith, that the materials offered on the site violate the copyrights that protect his works, the user (or his legal representative) can send a written notification, including the information below. Please note that Olos Tecnologia will not process any improperly or incompletely filled notification. In case of notification with false statements about the content or activity that allegedly violates copyright, you will have to pay damages and costs:

  • Clear identification of the copyrighted work that you claim has been infringed.
  • A clear identification of where the material that you claim to be infringing is located on the website, such as a link to that material, for instance.
  • Your address, your email and your phone number.
  • A statement in which you affirm that you “believe, in good faith, that the material that is alleged to be infringing copyright has not been authorized by the copyright owner, his legal representative or the law”.
  • A statement that “the information contained in the notification is correct and that, under penalty of responding to perjury, the complaining party is authorized to act on behalf of the owner of the exclusive rights that are allegedly infringed.”
  • The signature of the person authorized to act on behalf of the exclusive copyright that is allegedly infringed.
  • Notifications can be sent to the email address legal@olos.com.br.

3.5. This website and the resources and services that can be accessed through it may be subject to one or more patents owned by Olos Tecnologia. Some parts of this website are operated under the license of one or more patents.


4.1. The user accepts that this Website Use Agreement does not create any consortium, partnership or employment relationship between the user and Olos Tecnologia.

4.2. Compliance with this Agreement by Olos Tecnologia is subject to current legislation and its due process. There is nothing in the content of this Agreement that limits the right of Olos Tecnologia to apply legal provisions or other legal or governmental requirements to the use of the website by the user or to the information received or collected regarding such use. To the extent permitted by applicable law, the user agrees to submit any claim or lawsuit, arising out of or related to their access or use of this Site, within 2 (two) years from the date in which the claim or lawsuit was created or, otherwise, the claim or lawsuit will be irrevocably waived.

4.3. If any part of this Agreement is found to be invalid, illegal or unenforceable, this will not affect or impair the applicability of the other provisions that will remain valid, legal and enforceable. The failure or delay of Olos Tecnologia in demanding compliance with any provision of this Agreement will not constitute, at any time, a waiver of the right to demand compliance with this or other provisions in the future.

4.4. This Contract (and other terms and conditions mentioned here) constitutes the entire agreement between the user and Olos Tecnologia, regarding this website, services, transactions and interactions with us, and replaces all previous or current communications and proposals between the parties, whether electronic, oral or written. A paper copy of this Agreement or any electronic notification to legal or administrative proceedings is permitted to the same extent and under the same conditions as other documents and business records originally generated and maintained in paper form.

4.5. The fictitious names of companies, products, people, characters and/or data mentioned in this Site are not intended to represent any real individual, company, product or event.

4.6. All rights that have not been expressly assigned are reserved. 

For questions or inquiries, contact legal@olos.com.br 

Last update: 04/06/2020.