Privacy Policy – Olos Tecnologia

Olos Tecnologia e Sistemas Ltda. takes your privacy very seriously. This Privacy Policy is incorporated into our Terms and Conditions of Use. In it, the user will find the privacy practices of Olos Tecnologia. By accessing or using our Services, you confirm that you accept the practices and policies described in this Privacy Policy.

Olos Tecnologia has the right to modify this Privacy Policy. In case this occurs, you will be notified by means of a notice on Olos Tecnologia website and/or by email. If you decide to use the Services after Privacy Policy changes are published, the revised Privacy Policy will apply.

The Personal Data collected by Olos Tecnologia is used only internally and for the purpose related to the provision of our Services, including the improvement and provision itself of these Services. At certain times, Olos Tecnologia will share some of your personal data with third parties, which will only happen in the manner and circumstances described by this Policy.

Your Personal Data is what will be collected. This Policy will define how the collection, storage, analysis and exchange of such data will be. This Policy does not apply to the practices of companies that are not owned or controlled by Olos Tecnologia, or any other third party related to the Service provided by Olos Tecnologia.

Olos Tecnologia will not collect Personal Data from children. Personal Data will not be requested from any person under the age of 16, unless we have previously obtained the consent of the parents or verifiable legal representative, as required by the applicable legislation. If you are under the age of 16, please do not attempt to register for the Services or send us Personal Data about yourself without the consent of your parents or legal guardian. If we notice that we are collecting Personal Data from a child under the age of 16 without the verifiable consent of their parent or legal guardian, we will delete this data as soon as possible. If you believe that your child under the age of 16 has provided us with Personal Data without your consent, contact us at

Olos Tecnologia may also automatically collect certain Personal Data and information about you as you interact with our Services. We may also receive information about you from various support sources to improve our Services, affiliated entities, business partners, and different data sources.

This Policy looks to register the free, informed and unequivocal manifestation of your agreement with the processing of your personal data for the specific purposes described in this Policy, in accordance with the provisions of Law 13.709 / 2018 – General Data Protection Law (Lei Geral de Proteção de Dados) of Brazil.

    1. 1.1. When you access our website and register an account, we collect your Personal Data, such as: First and Last names, username and password, email, mobile phone number or other telephone number and address with zip code.
    2. 1.2. If you associate your Olos Tecnologia account with any social media profile or interact with us through a social network (for example, by logging in through Facebook or giving you “Like” on Facebook), the social network may share information with us. You can access and review their information sharing practices in the privacy settings of each social network.
    3. 1.3. We will collect information about how you interact and use our Services.
    4. 1.4. We will also collect information when you communicate with us, through the emails you send us, messaging through the website, through social networks or text messages. If we ask you to give your opinion by taking a survey, we will collect any information that you choose to provide when you answer it.
    5. 1.5. When interacting with our Services, we automatically receive and record data on our tracking report servers, extracted from your browser or device, which may include your IP address, geolocation, identification of the device you use, cookies (more details below), the type of browser and/or device you are using to access our Services, the website or function that you have requested and the time of access. We may use this data to provide you with a personalized experience, based on your usage patterns, or to redesign our marketing or do other analysis. We may also use data to improve our Services; for example, this data can tell us how often users use a particular resource, and we can use this information to improve our users’ experience.

2.1. “Cookies” are identifiers that we transfer to your browser or device, which allow us to recognize your browser or device, and tell us how and when the websites and resources on our Services are visited and by how many people. Through cookies, we may collect data about your online activity after you leave our Services. As with any other use of the data we collect, this data enables us to improve our Services and personalize your online experience.

2.2. We use cookies for the following purposes:

  1. Authentication and connection status with the website. We use cookies to identify you when you open our website and to know if you are connected to it.
  2. Personalization. We use cookies to help us identify your usage patterns on our website, as well as to help us display personalized content that is relevant to you.

iii. Analysis. We use Google Analytics to analyze the use of our website and our application. Google collects data on the use of the website and the application through cookies and uses this data to inform about the use of our website and our application. Through the Google Privacy Policy, you can make decisions regarding these collection methods.

 2.3. You can change the preferences on your browser or device to prevent or limit the acceptance of cookies, but doing so may prevent you from taking advantage of some of our features. We reinforce that this Privacy Policy does not cover the use of cookies by third parties and we are not responsible for their privacy policies and practices. Please note that cookies used by third parties may continue to track your online activities even after you leave our Services.


3.1. We use your Personal Data to provide our Services and to manage your registration, answer your questions, provide a more relevant experience with our Services, and to fulfill our other business purposes. We may also use your Personal Data to facilitate the administration of your account through a solution platform contracted to offer our Services to you. We use your Personal Data for these purposes because we have a legitimate business interest in providing Services to our subscribers or because you have agreed to the use of your data. We may use this data to communicate with you, cross it with other Personal Data that we may maintain about you in accordance with this Policy, and share it with our external partners. We may use your personal data specifically for the following purposes mentioned below.

3.2. We process your Personal Data to enable our contractual relationship with you as a subscriber or recipient of our Services, including to provide you with administrative and usage assistance, making it easier for you to use the website.

3.4. Your personal data will be used to provide you with services or products that you request, purchase or download; to help you quickly find products, services or information; to notify you of product updates, special offers, updated information, and new services by email, phone, chat, or other channels; to answer questions or communicate with you through welcome messages, newsletters or direct marketing; to facilitate your participation in our online communities; carry out market research or research, unless you have requested that we not contact you for this purpose; to personalize the user experience and allow us to provide the type of content and product offerings that are of most interest to you; to send emails, make calls or invite regular chats about your order or other products and services; to improve our marketing and improve our Site, services and products; consider you for job openings, if you provide information for that purpose; or comply with legal requirements and prevent activities that may violate our policies.


4.1. Olos Tecnologia may contact the user, always when he provides the means to do so. For example, your Personal Data may be used to present you with special offers, promotions and information about Olos Tecnologia and our Services. When you inform us of your cell phone number, email address, and social media account credentials, you confirm that you want Olos Tecnologia to send you, through these channels, data that we believe to be of your interest, such as, among others , offers from Olos Tecnologia, promotions and updates on Olos Tecnologia partners. When required by applicable law, we will obtain your consent to send you marketing reports. If you do not wish to receive our communications through any of these channels, please indicate your preference in the privacy area of ​​your profile or by observing the right way for each channel, for example, the link to unsubscribe from emails, the response “STOP” to stop receiving text messages, etc. Olos Tecnologia will make all reasonable efforts to execute your order without undue delay, as required by applicable law. However, keep in mind that even if the user choose to be excluded from marketing communications, will continue to receive administrative and operational communications.


We may use your Personal Data for business purposes, such as operating and improving our business and Services, developing new Services, conducting market research, and improving the security of our Services. We may also use your Personal Data to protect ourselves and prevent fraud, lawsuits and other liabilities, as well as to comply with legal or regulatory requirements.


We may share your Personal Data in the ways described in this Privacy Policy or when we notify you in advance and, according to the applicable law, obtain your authorization. Olos Tecnologia may share your Personal Data with the following parties for the reasons described below:

  • With the other companies of the Olos Group;
  • To protect the rights or properties of Olos Tecnologia;
  • If Olos Tecnologia hires third parties to host its online communities or make reviews of the website, the same security and administration defined here will be provided for your collected personal data. However, if you find links to third-party sites (for example, business partners), although we may have a link to these sites, we are not responsible for their privacy policies and this Privacy Notice does not cover their practices;
  • We may share personal data with companies that provide services on our behalf, including providers that help us send communications, analyze data, and maintain our websites;
  • At times, we may allow advertisers and/or third-party partners (“Advertisers”) to select demographics of users who view advertisements and/or promotional offers when you have agreed to provide us with any of the data we collect from you, from a non-personally identifiable way, to an Advertiser to select the appropriate audience for these advertisements and/or offers. We use Google Tag Manager, Facebook and Linkedin to communicate with users and with data collected by these advertising partners. You can access the policies of these partners on their separate websites, LinkedIn Privacy Policy, Google Privacy Policy, Facebook Privacy Policy, and the Instagram Privacy Policy.
  • We may disclose your Personal Data as required or permitted by law, rule, or legal process, including to respond to a question from a government or law enforcement agency, for the purpose of investigating suspected fraudulent or illegal activity or effective, to enforce or enforce our Terms of Use or other agreements we may have with you, and when we believe that disclosure is appropriate to protect the rights, property, or safety of Olos Tecnologia, its business associates, our users, employees, or third parties;
  • We may decide to acquire or sell assets and share and/or transfer customer data in association with the evaluation and execution of such transactions. Also, if we are acquired (or our assets), or if we go out of business, go bankrupt or undergo another change of control, your Personal Data could be one of the assets transferred or acquired by a third party.
  • Certain data from your registration, including your name, location, and any video, image or text content that you have uploaded to the Services, may be displayed to other users to facilitate user interaction within the Services or to manage your order from our Services. Remember that any content uploaded by you to your public user profile, together with any personal information or content posted online voluntarily by you, in any way that can be seen by other users (in discussion groups), message areas and chat , among others) can be made public, collected and used by anyone. Your username may also be shown to third parties if you come to interact with third parties, for example by sending messages, comments or uploading content.

7.1. Olos Tecnologia strives to protect the privacy and security of your account and your Personal Data. However, the Internet is not 100% secure and we cannot guarantee or endorse the security of any information that you provide to us. We do not accept responsibility for unintentional disclosure. You must protect your registry against unauthorized access to your password, telephone and computer, with measures such as, for example, disconnecting from your registry as soon as you finish using a shared computer, selecting and properly protecting your password and / or other mechanisms to enter your registry and limit access to your computer or device and browser, disconnecting after termination of use. Olos Tecnologia is not responsible for lost, stolen or compromised passwords, or for any activity in your account through unauthorized password access.

 7.2. If you access your registration through a third-party website or service, you must adopt additional or different protections for connecting through that third-party website or service.

7.3. Olos Tecnologia has implemented security systems to protect your Personal Data against loss or misuse, unauthorized access or disclosure. It is worth noting, however, that the Internet is not a completely secure environment and Olos Tecnologia does not guarantee that the security measures implemented are invulnerable.


8.1. Our Services may contain links to third party websites and services. Please note that your access to any third-party website through one of these links is not regulated by this Privacy Policy, with the third party’s privacy policies being responsible for regulating the use of your Personal Data. We are also not responsible for their privacy practices.


9.1. When required by applicable law, you have the following rights regarding your Personal Data:

  1. Right of access; right of data portability. You have the right to receive a copy of the personal data we hold about you and how we use this information. You also have the right to receive your Personal Data in a structured format and the right to have Personal Data transmitted directly from Olos Tecnologia to another data controller.
  2. Right of rectification. You have the right to obtain from us, without undue delay, the correction of inaccurate Personal Data about you.
  1. Right of deletion. You have the right to request the deletion of your Personal Data, unless the treatment is necessary to exercise the right to freedom of expression and information, in order to comply with a legal obligation, for reasons of public interest or to establish, exercise or defend yourself against a lawsuit.
  1. Right to restrict or object to processing. You have the right to object to or restrict the processing of your Personal Data to the extent that you question the accuracy of the data; the processing is unlawful and you object to the deletion or object to the processing itself. If we process your Personal Data for direct marketing actions, you have the right to object to the processing at any time.
  2. Right to file a complaint. You have the right to lodge a complaint with your Director of Data Protection or a supervisory authority. As a general rule, you can contact the supervisory authority of your usual place of residence.
  3. Right to withdraw consent. You can withdraw your authorization for the processing of your Personal Data by us at any time.

 9.2. You can always choose not to disclose information to us, but please note that some information may be necessary for you to register with us or for you to take advantage of some of our resources. Through your account settings, you can access and update the data you have provided to us. If you wish to exercise any of your rights and this option is not yet available through your account settings, contact us and we will respond to your request. Please note that we are proprietary and may use data aggregated anonymously, derived from or incorporating your Personal Data after it has been provided to us.


10.1. Olos Tecnologia e Sistemas Ltda. is based in Brazil and the data collected by us is governed by Brazilian law. Olos Tecnologia transfers data within Brazil and to other countries based on mechanisms approved in the terms of the applicable legislation. Olos Tecnologia may transfer your Personal Data to its associates and other recipients in countries other than the one in which your data was originally collected.

10.2. By using the Olos Tecnologia website, the user accepts any transfer, storage or processing of information outside of their country.


11.1. If you have any questions or concerns about our Privacy Policy or how to exercise any of your rights, send us a detailed message to and we will try to resolve your concerns.

11.2. Olos Tecnologia may, at its discretion, make changes to this Privacy Policy. If so, you will be notified with a notice posted on our website.

If you have any questions about the Privacy Notice, contact us at 

  1. Talk to the DPO

The channel “Talk to the DPO” aims to meet the legal provisions on the rights of the holders in relation to their personal data and direct communications and direct requests to the person responsible for the management of sensitive information of the OLOS GROUP.

The holder of the personal data shall have free access to communication with the OLOS GROUP, in accordance with Articles 18 and 20 of Brazilian Law 13.709/2018 – General Law of Protection of Personal Data (LGPD).

The service may be online or in person, totally free of charge and within the period stipulated by law or in a standard issued by the Brazilian National Agency for Data Protection (ANPD).

If the holder requires any treatment of his personal data, it should be confirmed their ownership or legal representation on the data and, for this, the OLOS GROUP, as a security measure, may require the submission of all necessary documentation for analysis and verification.

In addition, the holder of the data can check the Olos Privacy Policy available on the site.

  • Data Protection Officer (DPO): Edson Ferreira
  • Contact e-mail:
  • Phone: (11) 2281-1650
  • Address: Avenida Braz Leme, 1717 – Santana, São Paulo – SP, 02511-000
  • Service Hours: Monday to Friday, from 9 a.m. to 6 p.m

Start date: 04/06/2020