Olos Tecnologia e Sistemas Ltda. takes your privacy very seriously. This Privacy Policy is incorporated into our Terms and Conditions of Use. Here you will find Olos Tecnologia’s privacy practices. By accessing or using our Services, you confirm that you accept the practices and policies described in this Privacy Policy.

Olos Tecnologia reserves the right to change this Privacy Policy. If this happens, you will be notified through a notice on the Olos Tecnologia website or by email. If you decide to use the Services after any changes to the Privacy Policy have been posted, the revised Privacy Policy will apply.

The Personal Data collected by Olos Tecnologia is used only internally and for purposes related to the provision of our Services, including providing and improving them. At certain times, Olos Tecnologia will need to share some of your personal data with third parties, which will only be done in the manner and circumstances described in this Policy.

The collection will be of your Personal Data. This Policy will define how the collection, storage, analysis, and sharing of this data will be carried out. This Policy does not apply to the practices of companies that do not belong to or are not controlled by Olos Tecnologia, or any other third party associated with the Service provided by Olos Tecnologia.

Olos Tecnologia will not collect Personal Data from children. Personal Data will not be requested from anyone under the age of 16 unless we have previously obtained verifiable consent from parents or legal representatives as required by applicable law. If you are under 16 years old, please do not attempt to register for the Services or send us any Personal Data about yourself without the consent of your parents or legal guardian. If we learn that we have collected Personal Data from a child under 16 years of age without verifiable consent from the child’s parents or legal guardian, we will delete this data as soon as possible. If you believe that your child under the age of 16 has provided us with Personal Data without your consent, please contact us at legal@olos.com.br.

Olos Tecnologia may also automatically collect certain Personal Data and information about you while you are interacting with our Services. We may also receive information about you from various support sources to improve our Services, affiliated entities, business partners, and various data sources.

This Policy aims to record the free, informed, and unequivocal expression of your agreement to the processing of your personal data for the specific purpose(s) described in this Policy, in accordance with the provisions of Law 13.709/2018 – General Data Protection Law (LGPD).

1. DATA COLLECTION

When you access our website and create an account, we will collect your Personal Data such as: first name and last name, username and password, email, mobile or other phone number, and mailing address with postal code. If you associate your Olos Tecnologia account with any social media profile or otherwise interact with us through a social media site (e.g., by logging in through Facebook or clicking the Facebook “like” button), the social media network may share information with us. You can access and review their information sharing practices in the privacy settings on those social media sites. We will collect information about how you interact with and use our Services. We will also collect information when you communicate with us through emails you send us, exchanges through the website, exchanges through social media, or messages. If we ask you to give your opinion by responding to a survey, we will collect any information you decide to provide when responding. When interacting with our Services, we automatically receive and record data on our tracking servers, extracted from your browser or device, which may include your IP address, geolocation data, device identification, “cookie” data (more details below), the type of browser and/or device you are using to access our Services, the site or feature you requested, and the time of access. We may use this data to provide you with a personalized experience based on your usage patterns, or to redesign marketing or other analytics. We may also use the data to improve the Services – for example, this data can tell us how often users use a particular feature, which we can use to improve our users’ experience.

2. COOKIES

2.1. “Cookies” are identifiers that we transfer to your browser or device, which allow us to recognize your browser or device, and tell us how and when the sites and features of our Services are visited and by how many people. Through cookies, we can collect data about your online activity after you leave our Services. Like any other use of data we collect, this data allows us to improve the Services and personalize your online experience.

2.2. We use cookies for the following purposes:

Authentication and site connection status. We use cookies to identify you when you open our website on the internet and to know if you are logged into our website. Customization. We use cookies to help us identify your usage patterns on our website, as well as to help us display personalized content that is relevant to you. Analytics. We use Google Analytics to analyze the use of our website on the internet and in our app. Google collects data about the use of the website and app through cookies and uses this data to create reports on the use of our website on the internet and the app. Through the Google Privacy Policy, you can make choices about these collection methods.

2.3. You may be able to change preferences in your browser or device to prevent or limit the acceptance of cookies on your device, but this action may prevent you from enjoying some of our features. We reinforce that this Privacy Policy does not cover the use of cookies by any third parties and we are not responsible for their privacy policies and practices. Please be aware that cookies placed by third parties may continue to track your online activities even after you leave our Services.

3. USE OF PERSONAL DATA

3.1. We use your Personal Data to provide our Services and manage your registration, answer your questions, deliver a more relevant experience with our Services, and serve our other business purposes. We may also use your Personal Data to facilitate the administration of your account through a contracted solution platform to offer you our Services. We use your Personal Data for these purposes because we have a legitimate business interest in providing Services to our registrants or because you have consented to the use of the data. We may use this data to contact you, cross-reference it with other Personal Data we may hold about you in accordance with this Policy, and share it with our third-party partners. We may use your Personal Data specifically for the purposes listed below.

3.2. We process your Personal Data to make our contractual relationship with you as a registrant or recipient of our Services feasible, including providing you with administrative and usage support. Facilitating your use of the website.

3.4. Your personal data will be used to provide you with services or products that you request, purchase, or download; to help you quickly find products, services, or information; to notify you about product updates, special offers, updated information, and new services by email, phone, chat, or other means; to respond to questions or communicate with you, through welcome messages, newsletters, or direct marketing; to facilitate participation in our online communities; to conduct market research or surveys, unless you have requested that we not contact you for this purpose; to personalize the user experience and allow us to provide the type of content and product offerings in which you are most interested; to send periodic emails, calls, or chats about your order or other products and services; to improve our marketing and enhance our website, services, and products; to consider you for employment, if you have provided information for that purpose; or to comply with legal requirements and prevent activities that may violate our policies.

4. COMMUNICATIONS: EMAILS, TEXT AND VOICE MESSAGES

4.1. Olos Tecnologia may contact the user provided that the user provides the means to do so. For example, we may use your Personal Data to present special offers, promotions, and information about Olos Tecnologia and our Services. By providing us with your mobile phone number, email address, social media account credentials, you confirm that you wish Olos Tecnologia to send you, through these channels, data that we believe to be of interest to you, such as, among others, offers from Olos Tecnologia, promotions, and updates about Olos Tecnologia’s partners. When required by applicable law, we will obtain your consent to send you marketing communications. If you do not wish to receive our communications through any of these channels, please indicate your preference in the privacy area of your profile or by observing the instructions for each channel, for example, unsubscribe link for emails, reply STOP for text messages. Olos Tecnologia will make all reasonable efforts to execute your request without undue delay, as required by applicable law. However, please note that even if the user chooses to be excluded from marketing communications, they will continue to receive administrative and operational communications.

5. PURPOSES OF USE OF PERSONAL DATA

We may use your Personal Data for our business purposes, such as to operate and improve our business and Services, develop new Services, conduct market research, and improve the security of our Services. We may also use your Personal Data to protect us and prevent fraud, claims, and other liabilities, as well as to comply with legal or regulatory requirements.

6. SHARING OF PERSONAL DATA

We may share your Personal Data in the ways described in this Privacy Policy or when we provide you with prior notice and, to the extent required by applicable law, obtain your consent. Olos Tecnologia may share your Personal Data with the following parties for the reasons addressed below:

With other companies of the Olos Group; To protect Olos Tecnologia’s rights or properties; If Olos Tecnologia hires third parties to host its online communities or provide website analytics, the same security and management defined here for the Personal Data collected will be provided. However, if you find links to third-party websites (e.g., business partners) and, although a connection may be made to these websites, we are not responsible for their privacy policies, and this Privacy Notice does not cover their practices; We may share Personal Data with companies that provide services on our behalf, including providers who help us send communications, analyze data, and maintain our websites on the internet; From time to time, we may allow advertisers and/or third-party partners (“Advertisers”) to choose demographic data of users who view ads and/or promotional offers, and when you have agreed to allow us to provide any of the data we collect from you, in a non-personally identifiable manner, to an Advertiser to select the appropriate audience for these ads and/or offers. We use Google Tag Manager, Facebook, and Linkedin to communicate with users and with data collected by these advertising partners. You can access these partners’ policies on their separate websites on the internet, LinkedIn Privacy Policy, Google Privacy Policy, and Facebook Privacy Policy; Instagram Privacy Policy. We may disclose your Personal Data as required or permitted by law, regulation, or court process, including in response to an inquiry from a government or law enforcement agency, to investigate suspected or actual fraudulent or illegal activity, to enforce or apply our Terms of Use or other agreements we may have with you, and when we believe disclosure is appropriate to protect the rights, properties, or safety of Olos Tecnologia, its business partners, our users, employees, or third parties; We may decide to acquire or sell assets and share and

7.1. Olos Tecnologia strives to protect the privacy and security of your account and your Personal Data. However, the internet is not 100% secure and we cannot guarantee or warrant the security of any information you provide to us. We do not accept responsibility for unintentional disclosure. You must protect your registration against unauthorized access to your password, phone and computer, with measures such as, for example, disconnecting from your registration after using a shared computer, selecting and adequately protecting your password and/or other mechanisms for entering in your registration and limit access to your computer or device and browser, logging out after terminating your access. Olos Tecnologia is not responsible for any lost, stolen or compromised passwords, or for any activity on your account through unauthorized password activity.

7.2. If you access your registration through a third-party site or service, you must adopt additional or different protections for connecting through that third-party site or service.

7.3. Olos Tecnologia has implemented security systems to protect your Personal Data against loss or misuse, unauthorized access or disclosure. It should be noted, however, that the internet is not a completely secure environment and Olos Tecnologia does not guarantee that the security measures implemented are impenetrable.

LINKS TO THIRD-PARTY SERVICES

8.1. Our Services may contain links to third-party websites and services. Please be aware that your access to any third-party website through one of these links is not governed by this Privacy Policy, and the privacy policies of these third parties are responsible for governing their use of Personal Data. We are also not responsible for your privacy practices.

DATA SUBJECT RIGHTS

9.1. Where required by applicable law, you have the following rights in relation to your Personal Data:

Right of access; right to data portability. You have the right to receive a copy of the Personal Data we hold about you and how we use this information. You also have the right to receive your Personal Data in a structured format and the right to have Personal Data transmitted directly from Olos Tecnologia to another data controller.
Right of rectification. You have the right to obtain from us, without undue delay, the correction of inaccurate Personal Data concerning you.
Right of deletion. You have the right to request the deletion of Personal Data concerning you, unless processing is necessary to exercise the right to freedom of expression and information, in order to comply with a legal obligation, for reasons of public interest or to establish, exercise or defend against a lawsuit.
Right to restrict or object to processing. You have the right to object or restrict the processing of your Personal Data to the extent that you contest the accuracy of the data; the processing is unlawful and you object to the deletion, or you object to the processing. If your Personal Data is processed by us for direct marketing purposes, you have the right to object to the processing at any time.
Right to file a complaint. You have the right to file a complaint with your Data Protection Officer or a supervisory authority. As a rule, you can contact the supervisory authority at your place of habitual residence.
Right to withdraw consent. You can withdraw your consent to the processing of your Personal Data by us at any time.

9.2. You can always choose not to disclose data to us, but keep in mind that some data may be required to register with us or to take advantage of some of our features. Through your account settings, you can access and update the data you have provided to us. If you wish to exercise any of your rights and this option is not already available through your account settings, please contact us and we will handle your request. Please note that we own and may use data anonymously aggregated, derived from or embodying your Personal Data after it has been provided to us.

DATA LOCATION AND TRANSFER

10.1 Olos Tecnologia e Sistemas Ltda. is headquartered in Brazil and the data collected by us is governed by Brazilian law. Olos Tecnologia transfers data within Brazil and to other countries based on mechanisms approved under the terms of the applicable legislation. Olos Tecnologia may transfer your Personal Data to its affiliates and other recipients in countries other than the one in which your data was originally collected.

10.2. By using the Olos Tecnologia website, the user agrees to any transfer, storage or processing of information outside the

CONTACTS

11.1. If you have any questions or concerns regarding our Privacy Policy or how to exercise any of your rights, please send us a detailed message to legal@olos.com.br and we will try to resolve your concerns.

11.2. Olos Tecnologia may, at its discretion, make changes to this Privacy Policy. If it does, you will be notified with a prominent notice on the Site.

12. TALK TO THE DPO

The “Talk to the DPO” channel aims to comply with the legal provisions on the rights of holders in relation to their personal data and direct communications and direct requests to the person responsible for managing confidential information of the OLOS GROUP.

The holder of personal data will have free access to communication with GRUPO OLOS, in accordance with articles 18 and 20 of Law 13.709/2018 – General Law for the Protection of Personal Data (LGPD).

The service can be online or in person, completely free of charge and within the period stipulated by law or by a rule issued by the National Data Protection Agency (ANPD).

In the event that the holder requires some processing of his personal data, his ownership or legal representation of the data must be confirmed and, for this, GRUPO OLOS, as a security measure, may require the submission of all the necessary documentation for analysis. and proof.

In addition, the data subject can check the Olos Privacy Policy available on the website.

Data Protection Officer, known as Data Protection Officer (DPO): Edson Ferreira
Contact email: dpo@olos.com.br
Telephone (11) 2281-1650
Address: Avenida Braz Leme, 1717 – Santana, São Paulo – SP, 02511-000
Opening hours: Monday to Friday, from 9 am to 6 pm.

If you have any questions about the Privacy Notice, please contact us at privacidade@olos.com.br