It revolutionizes the relationship with customers and provides an innovative experience using the digital agent.
New automation strategy in customer service, the digital agent guarantees an intelligent and efficient service and promotes an excellent customer experience.
The technology understands the customer’s need, answers questions, provides information about products and doubts and eliminates the need for a human operator. Our digital agent can also be used to solve daily questions, evaluate the reason for the contact and transfer to the human agent, transforming the operator into a business consultant.
Olos Digital Agent is a voice recognition solution for outbound and inbound care, promoting interactions from the beginning to the end of the contact. And the most important, our digital agents never go on vacation, don’t make pauses and don’t get sick, assuring the maximum performance of your team.